Delivery Procedures: Ordimey is committed to providing efficient and reliable delivery services for all our users. Our Delivery Policy outlines the process and guidelines for receiving deliveries through our platform.

Order Processing:

• Once an order is placed on the Ordimey app, our team will process the order and prepare it for delivery within 10mins - 40 mins.
• You will receive a notification once the order is confirmed and being prepared for delivery.

Delivery Options:

• We offer various delivery options based on the type of service selected, including standard delivery, express delivery, and scheduled delivery for subscription services.
• Users can select their preferred delivery option at the time of placing the order.

Delivery Times:

• Delivery times may vary based on the delivery option chosen, the delivery address, and the availability of products.
• Users will receive an estimated delivery time frame at the time of checkout.

Tracking Deliveries:

• For enhanced transparency, users can track the status of their deliveries in real-time through the Ordimey app.
• Tracking information, including the location of the delivery vehicle and estimated arrival time, will be provided for each order.

Delivery Confirmation:

• Upon successful delivery of your order, you will receive a delivery confirmation notification.
• Please ensure that someone is available to receive the delivery or provide specific delivery instructions during the checkout process.

Failed Deliveries:

• In the event of a failed delivery due to reasons beyond our control (e.g., incorrect address, recipient unavailable), we will make reasonable attempts to reschedule the delivery.
• Additional charges may apply for repeated delivery attempts or re-routing of the package.

Contactless Delivery:

• To ensure the safety and convenience of our users, Ordimey offers contactless delivery options where the package can be left at a designated location specified by the recipient.

Custom Delivery Instructions:

• Users can provide specific delivery instructions or preferences (e.g., gate code, preferred delivery time) during the checkout process to facilitate smooth delivery.

Policy Updates: Ordimey reserves the right to update or modify this Delivery Policy as necessary to enhance the delivery experience for our users. Any changes will be communicated through the app or via email.

Contact Us: If you have any questions or require assistance regarding your delivery, please contact our Customer Support team at talk@zuriey.com. We are here to ensure your delivery experience is seamless and satisfactory.

Thank you for choosing Ordimey for your delivery needs. We appreciate your trust in our services.